Contact Us
We're Here to Help You Feel at Home
At CrawlHug, we believe that a comfortable shopping experience should come with friendly, reliable customer support.
Whether you have a question about our cozy essentials, need assistance with an order, or simply want to learn more about our products, our team is here to help.
We value every customer and look forward to hearing from you.
Get in Touch
Customer Support Email
For product inquiries, order updates, shipping questions, returns, or general assistance, please contact us by email.
When reaching out about an existing order, kindly include your order number so we can assist you more efficiently.
Phone Support
+1 (631) 764-2120
You can contact us by phone for general questions and customer service assistance.
Business Address
CrawlHug
1020 W Lawrence Ave
Chicago, IL 60640
United States
Official Website
How Can We Help?
Order Assistance
Need help with an existing order? Contact our support team with your order number and a brief description of your question.
Product Information
Have questions about product materials, features, or care instructions? We're happy to help you find the information you need.
Shipping & Delivery
For questions about shipping, delivery estimates, or tracking information, please contact our customer support team or visit our Shipping Policy page.
Returns & Refunds
If you need assistance with a return or refund request, please review our Return & Refund Policy or email our team for guidance.
General Inquiries
We welcome your questions, suggestions, and feedback. Your experience matters to us, and we appreciate the opportunity to improve our service.
Send Us a Message
You can also contact us through the contact form below.
Please provide your name, email address, and message. If your inquiry relates to an existing order, include your order number.
Our customer support team will review your message and respond as soon as possible.
Thank You for Choosing CrawlHug
We're grateful to be part of your everyday comfort.
From finding the perfect cozy essential to answering your questions after purchase, we aim to make every interaction warm, simple, and helpful.
CrawlHug – Wrap Yourself in Comfort.
Email: support@crawlhug.rest
Phone: +1 (631) 764-2120
Website: https://crawlhug.rest